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Privacy Policy

Privacy Policy for Colaber

Effective Date: December 25, 2024
Colaber ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform ("the Platform").

1. Information We Collect

1.1. Personal Information

We collect personal information that you provide directly to us when you:

  • Create an account (e.g., name, email, phone number, password).
  • Complete your profile (e.g., profession, expertise, portfolio, pricing details).
  • Make or receive payments (e.g., billing address, payment method, bank account details).
  • Communicate with us or other users (e.g., messages, inquiries).

1.2. Non-Personal Information

We automatically collect certain information when you use the Platform, including:

  • Device information (e.g., IP address, browser type, operating system).
  • Usage data (e.g., pages viewed, actions performed, interaction times).
  • Location data (if you enable location services).

1.3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Platform functionality.
  • Remember user preferences.
  • Analyze Platform usage.
  • Deliver personalized content and advertisements.

2. Email Access via Gmail

We may request access to your Gmail account using secure OAuth authentication to allow sending and receiving emails directly from our platform. This includes reading and managing your emails for specific functionalities such as customer communication, automated reminders, and service updates.

  • We do not access or store your email content for any purpose other than the intended use within the platform.
  • Facilitate collaboration between users (e.g., connecting clients with freelancers, influencers, or media sellers).
  • Gmail access complies with Google's OAuth policies and is used only after your explicit consent.

3. WhatsApp Integration

Our platform offers integration with WhatsApp to facilitate easier and faster communication between users and customers.

This may include:

  • Sending order confirmations, updates, and alerts via WhatsApp.
  • Receiving customer queries and messages.
  • Syncing your business's WhatsApp number for centralized communication.
  • Your WhatsApp data (such as phone number and chat logs relevant to platform usage) is used strictly for service delivery purposes and is never shared with third parties without consent

Your WhatsApp data (such as phone number and chat logs relevant to platform usage) is used strictly for service delivery purposes and is never shared with third parties without consent

4. How We Use Your Information

We use the information collected to:

  • Provide and maintain the Platform.
  • Facilitate collaboration between users (e.g., connecting clients with freelancers, influencers, or media sellers).
  • Process payments and ensure secure transactions.
  • Communicate with you about your account, bookings, and updates.
  • Send promotional materials, offers, and marketing communications (with your consent).
  • Improve Platform features, security, and user experience.
  • Comply with legal obligations and resolve disputes.

5. How We Share Your Information

We may share your information with:

  • Other Users: Profile information and relevant details may be visible to other users to facilitate collaboration.
  • Service Providers: Third-party vendors assisting with payment processing, analytics, marketing, and hosting services.
  • Legal Authorities: When required by law or to protect the rights, property, or safety of Colaber or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Your Choices

6.1. Access and Update Information: You can access and update your profile and account details at any time through the Platform.

6.2. Marketing Preferences: You can opt-out of receiving marketing communications by following the unsubscribe link in emails or adjusting your account settings.

6.3. Cookies: You can manage your cookie preferences through your browser settings.

6.4. Account Deletion: You can delete your account by contacting us at info@grandcafeadvertising.com. Note that we may retain certain information as required by law or for legitimate business purposes.

7. Data Security

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies when visiting them.

10. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

11. International Data Transfers

If you access the Platform from outside your country of residence, your information may be transferred to and processed in a country with different data protection laws. By using the Platform, you consent to such transfers.

12. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain processing of your data.
  • Withdraw consent at any time (where applicable).
  • Request data portability.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy periodically.