ColaberALL-IN-ONE MARKETING

Privacy Policy

At Colaber, we are committed to protecting your personal information and your right to privacy.

Effective Date: January 15, 2025

This Privacy Policy explains how we collect, use, store, and share your data when you use our platform and services.

1. Information We Collect

a. Personal Data

We collect personal information that you provide when signing up or interacting with Colaber, such as:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Profile information and preferences

b. Usage Data

We automatically collect information about your interaction with the platform, including:

  • Device and browser details
  • IP address and geolocation
  • Pages viewed, time spent, and actions taken on the site

c. Uploaded Content

You may upload content like:

  • Files, images, and videos
  • Service listings, messages, and campaign materials
  • Project details, CRM entries, and shared documents

Some of this content (like public listings) may be visible to other users or visitors.

2. How We Use Your Data

We use the data we collect to:

  • Create and manage your account
  • Authenticate user sessions
  • Send emails, reminders, and WhatsApp messages
  • Facilitate CRM features and campaign management
  • Store files through Google Drive or OneDrive integrations
  • Improve platform performance through analytics
  • Offer personalized features and support

3. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract (i.e., providing services)
  • Legal obligations
  • Our legitimate business interests (e.g., platform optimization)

4. Data Sharing

Your data may be shared with:

Third-party service providers such as:

  • Google (for authentication, Drive, Calendar, Gmail APIs)
  • Meta (for WhatsApp Business messaging)
  • Payment gateways (e.g., Razorpay, Stripe)
  • Legal authorities if required by law or court order
  • Other users, where you voluntarily share public content (e.g., service pages, portfolios)

We never sell your personal data.

5. Data Retention

We retain your data:

  • As long as your account is active
  • As necessary to provide services or comply with legal requirements

You can request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

  • Access and review your personal data
  • Update or correct your information
  • Request data deletion or portability
  • Withdraw consent at any time

To make a request, contact us at support@colaber.in.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember preferences
  • Analyze platform usage
  • Track performance and fix bugs

You can manage cookies through your browser settings.

8. International Data Transfers

Your data may be processed outside your home country (e.g., by Google, Meta, or cloud providers). We ensure all transfers comply with applicable data protection regulations.

9. Security Measures

We implement strong technical and organizational measures to protect your data, including:

  • SSL encryption
  • Firewalls and access control
  • Regular monitoring and security audits

Still, no system is 100% secure. Please protect your login credentials.

10. User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account and password
  • Avoiding the upload of sensitive or inappropriate content
  • Using the platform ethically and lawfully

Important: You are accountable for all activities that occur under your account.

11. Data Breach Notification

If we become aware of a data breach affecting your personal information, we will notify you as required by applicable laws and take immediate corrective actions.

In case of a breach, we will:

  • • Notify affected users within 72 hours
  • • Provide details about the incident
  • • Outline steps taken to address the breach
  • • Recommend protective measures for users

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

  • We'll notify you via email or platform message
  • The "Effective Date" at the top will be updated
  • We recommend reviewing this page periodically

Stay Informed: Continued use of our platform after policy changes constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions or concerns about this policy or your data:

support@colaber.in
www.colaber.in/contact